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FAQs & Info

Can I place an order online?

You may place an order by phone at 408.490.4653 OR We also accept orders in person at 840 North 1st Street, San Jose, CA 95112 Online ordering will be added to our site once we get fully adjusted to our volume of orders. Subscribe to our mailing list to be updated of when this feature will be available.



Can I place an order through DoorDash?

DoorDash delivery will be added to our site once we get fully adjusted to our volume of orders.



Do you cater?

Yes! Fun Fact : We actually were a full time catering company before converting into a restaurant. Our website will soon be updated with a catering fourm. In the meantime, please inquire by email at events@jackiesplacesj.com and be sure to include - 1. Your Name 2. Best Contact # 3. Date/Time of Event 4. How many guests we will prepare for 5. Any allergies or dietary restrictions Our director of events will get back to you.



What are your hours?

We are open Thursday-Sunday from 11am to 5pm.



How do I provide feedback from my experince?

We appreciate when our JP Fam leaves us a five star Yelp or Google review. Be sure to also follow us on social media @jackiesplacesj where you can tag us in your expeience as well. In the unlikely event that there was an issue with your experience, please contact us by email at info@jackiesplacesj.com



Do you have gift cards?

We will be offering egift cards again soon. They will be avilable for purchase online as well as in person. Thank you to our JP Fam that donated to our loss and recieved a gift card. Bring your confirmation with you or show us on your phone and we are happy to redeem it for you!



I sent a message on social media and didn't get a response.

We apologize in advance for any messages that we may miss through social media. We are experiencing a high volume of inquiries and we try our best to get back to everyone promptly. The best way to get information is to subscribe to our mailing list to be notified of updates, look out for general info posted through social media or inquire at info@jackiesplacesj.com



Is Jackie's Place open for dine in?

Not yet. Regardless of the county wide approval covid tier, we want to become more acclimated with our customer traffic before introducing dine in with table serving. Fortunately for now, we are offering "picnic style dine in"! Place an order in person and snag 1 of our 6 outdoor socially distanced tables where you may seat yourself on a first come first dine basis.



Is Jackie's Place hiring?

Yes! We are looking for experienced kitchen staff, waiters and waitresses. Please send your resume over to info@jackiesplacesj.com



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